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What is your Privacy Policy?

Card Crush Greetings operates in accordance with the Data Protection Act 1988, which include the General Data Protection Regulation updates, which came into effect on 25th May 2018.

We want you to feel secure when shopping at our online store therefore we are committed to protecting your privacy.

Creating An Account

If you choose to sign up for an account, you will be asked to provide a name, address and email address. This information is never shared with any third parties.

Processing Your Order

In order to process your order, the only detail we request and retain on our system is your name, address, email address and telephone number (optional). If we were unable to collect this information we could not deliver the products you purchase. Occasionally we may need to contact you about your order, which we will do via the email address or telephone number you provide. Card Crush Greetings does not hold your payment details, this is held by our payment processor, PayPal.

Newsletters & Marketing

If you have signed up to our newsletter we will continue to send you news and special offers. We promise not to bombard you with emails and your information will not be passed to any third parties. If you decide you no longer want to receive our news you will always have the option to unsubscribe.

Website Data

We use Google Analytics in order to see how visitors use our website. This information is important to us so that we can improve how our site works.

Third Party Websites

Our website may contain links to and from other websites and therefore we do not accept any responsibility for their policies.

I'm having problems at checkout, can you help me?

Of course! You can call or email me and I will help you through the process.

I've forgotten my password.

You can click here to reset your password but if you are still stuck give me a call.

Have you received my order?

You will receive an email to confirm your order.  You will also receive notification when your order is on it’s way. These emails may go to your junk mail, so please check.

When will I get my order?

All orders are processed as quickly as possible. Orders placed before 3pm are usually dispatched the same day using Royal Mail. This is not guaranteed, especially during busy periods.

Where's my stuff!?

If your order hasn’t reached you within our delivery guidelines, then please let me know. Sometimes it can take a little longer for Royal Mail to get parcels to you especially during busy periods or bad weather.  If you think you have waited too long please let me know.

How green are you?

I do my bit to be as green as I can. You’ll be pleased to know that our suppliers do their bit too. You’ll find cards printed on FSC board, wrapped in re-cycled envelopes and often packed in bio-degradable bags.

How can I get in touch with you?

If you need to get in touch with me quickly, send me an email and I will respond as quickly as I can. All my details are here. You can also give me a call, leave a message  and I can call you back.

HAVE A QUESTION?

Get in touch (Monday-Friday)

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