I'm having problems at checkout, can you help me?
Of course! You can call or email me and I will help you through the process.
I've forgotten my password.
Have you received my order?
You will receive an email to confirm your order. You will also receive notification when your order is on it’s way. These emails may go to your junk mail, so please check.
When will I get my order?
All orders are processed as quickly as possible. Orders placed before 3pm are usually dispatched the same day using Royal Mail. This is not guaranteed, especially during busy periods.
Where's my stuff!?
If your order hasn’t reached you within our delivery guidelines, then please let me know. Sometimes it can take a little longer for Royal Mail to get parcels to you especially during busy periods or bad weather. If you think you have waited too long please let me know.
How green are you?
I do my bit to be as green as I can. You’ll be pleased to know that our suppliers do their bit too. You’ll find cards printed on FSC board, wrapped in re-cycled envelopes and often packed in bio-degradable bags.
How can I get in touch with you?
If you need to get in touch with me quickly, send me an email and I will respond as quickly as I can. All my details are here. You can also give me a call, leave a message and I can call you back.